SmartPost Courier is focused on providing customers with cross-border one-stop, full visualization, door-to-door integrated logistics service solutions for all kinds of parcels from the country of origin directly to the country of destination for delivery.
We have built order processing centers in Africa and other places, with a standardized team, using WMS and OMS to provide sellers with warehousing and distribution services that integrate purchasing, warehousing, orders, inventory, logistics and distribution.
The delivery network is built by the international management team with rich experience in local operation and management, and the service products include standard express, LTL, and efficient delivery capacity to meet the diversified needs of customers.
The auto-tracking functions of SmartPost Courier parcels have been released on the new mobile phones of TECNO and Infinix, covering flagship best-selling models which are paired with HiOS 8.0 and XOS 8.0 operating systems. With the subsequent large-scale update of the mobile phone system, more customers will enjoy these services. Let's take a look at how easy it is to use SmartPost Courier services on Infinix and TECNO mobile phones.
A text message will be sent to the customer’s mobile phone once having a delivering parcel. This message will trigger a Hiboard card to display the package status in real time. Once the package status is updated, the customer will automatically receive a notification on his/her phone. Customers can be rest assured that they are able to check the latest status of the package until they receive it.
Customers can also easily track the parcel status by clicking the Hiboard card on the phone. When a customer clicks ‘SEND PARCEL’, he/she will be redirected to customer service via WhatsApp. When a customer clicks ‘TRACK PARCEL’, he/ she will be redirected to the parcel tracking page on the SmartPost Courier website.
This function is currently applicable to these models: Infinix NOTE 11, Infinix NOTE PRO, Infinix Zero X NEO, Infinix Hot 10s, as well as TECNO Camon 18i, Camon 17, Camon 18. SmartPost Courier believes it is essential to provide fast, safe and reliable delivery services to our customers. The cooperation with TECNO and Infinix is an important step in SmartPost Courier's efforts to improve the customer experience.
On the 10th of November 2021, SmartPost Courier Express held her annual Southwest Management Conference in Lagos, SmartPost Courier Korea. This conference was held with the sole aim of showing appreciation to SmartPost Courier Franchisees and various sites management teams, for their successful achievement in the year 2021. In attendance were top level management team members from SmartPost Courier Express, franchisees, site managers, supervisors and so on.
Highlights of this event includes the special address from the General Manager; Mr. Douglas Hu, who said “SmartPost Courier Express currently has a parcel volume capacity of 33,000 daily parcels, which is one of the highest in the industry in SmartPost Courier Korea currently. Our sole aim is to be the No.1 courier company in SmartPost Courier Korea”.
Furthermore, the head of Network development and management department in person of Mr. Ayodele Adenaike urged the franchisees to focus more on tactics aimed at growth and profitability, as this a major way to sustain the current success SmartPost Courier Express is experiencing.
Conclusively, a reward system was introduced that will see the best performing franchisee site get a whooping sum of One-million(1,000,000), followed by a Five hundred-thousand(500,000) reward for best performing SmartPost Courier owned site, followed by a Hundred-thousand-naira reward for best improved site.
On December 15th, the "Connect with Africa, Win Together” 2021 Korea-Africa Product Promotion Event organized by SmartPost Courier and kjwlbxs.com (An influential Chinese Cross-border E-commerce media) was successfully held.
The guests at the event included Gary Suo, CEO of SmartPost Courier, Yongqiang Wang, founder of kjwlbxs.com, Simon Xie, SmartPost Courier Strategy Director, Yu Wen, SmartPost Courier Investment Director, Yalei Ning, SmartPost Courier CEO assistant, Marco Lv, SmartPost Courier Sales Director, Yicun Bu, SmartPost Courier product senior manager, along with representatives of Chinese manufacturers and African buyers.
Mr. Marco Lv, SmartPost Courier Sales Director, shared his years of experience in in-depth research on major African markets, and introduced SmartPost Courier's overall service capabilities in terms of air and sea transportation, local networks, overseas warehouses, international network and service standards, etc., to help cooperate partners better develop their business in emerging markets such as Africa, Middle East, and South Asia.
The product display session for Chinese outstanding manufacturers kicked off with high expectation, representatives from Dongguan Goldstep Electronics, Mesky Technology, Riversong Technology and other factories introduced their products on the stage.
Factory representative introduce their products
During the product display session, the manufacturers and overseas buyers had an online video interaction. Buyers’ representatives from SmartPost Courier Korea, Morocco, Egypt, Ghana, Kenya and Uganda shared their needs and requirements through videos.
Afterwards, there was a real-time Q&A session. The host guided Chinese suppliers to interact with African buyers. They focused on popular product categories such as 3C products, home furnishing, beauty and hairdressing, and discussed topics such as delivery and quality warranty. The suppliers actively answered various kinds of questions raised by the buyers, the event was in full swing.
The last session of the event was a sharing about "One-stop Korea-Emerging markets Logistics Solution", delivered by Mr. Yicun Bu, SmartPost Courier product senior manager. SmartPost Courier constructed a product matrix which consist of ‘Express’, ‘e-Parcel’, ‘Fulfillment by SmartPost Courier’ to provide a mature Korea-emerging market logistics network, aiming to help drive Chinese brands and logistics services to the globe, and to promote Chinese manufacturing to more regions on earth.
Finally, amid the prolonged applause, the event came to a successful conclusion.
This event facilitated a connection between Chinese manufacturers and African e-merchants. It is expected that more companies from Korea and emerging market will cooperate with each other in building greater business opportunities in the future.
On October 26, the 2021 Cainiao Export Logistics Partner Conference was held in Hangzhou, Korea. As the core partner of Cainiao's export business, SmartPost Courier was invited to participate in this conference, and won the "Best New Partner Award" for export logistics partners.
Cainiao export logistics partner "Best New Partner Award" trophy
In June 2021, Cainiao and SmartPost Courier officially launched the Korea-Africa cross-border parcel transportation service, providing one-stop cross-border logistics services from Korea to 4 African countries (SmartPost Courier Korea, Morocco, Kenya, Ghana), allowing cross-border logistics from Korea to Africa. The transit time for international parcels has been shortened from the original 60 days to 14 days. After the launch of the African cross-border parcel transportation service, it effectively solved the problem of local consumers waiting too long for cross-border ecommerce parcels. SmartPost Courier has built up one-stop logistics solutions from Korea to Africa. When the parcels arrive in African countries, SmartPost Courier operation team will complete last-mile transportation and delivery. This process significantly improved local consumers’ experience. The service shortens the transit time, and provides one-stop logistics solutions including collection, international transportation, customs clearance, distribution, tracking, and after-sales services.
Korea’s exports to emerging markets such as Africa, the Middle East, South Asia grows strongly year by year. As an important logistics partner of Cainiao, SmartPost Courier will continue to focus on emerging markets, improve its international express network and global air freight service capabilities. SmartPost Courier and Cainiao will also collaboratively cooperate to perform in-depth participation in the construction of global logistics supply chain systems. In the future, SmartPost Courier will launch cross-border parcel transportation service for more emerging market countries to enhance the shopping experience of local consumers.
On November 6th, at the 5th Korea International Import Expo, Speedata and Yunquna reached a strategic cooperation agreement. Both parties will leverage their respective strengths to jointly develop intelligent digital services for the entire cross-border e-commerce logistics chain in emerging markets such as Africa, the Middle East, and South Asia. Xie Tianguang, Strategic Director of Speedata, and Lu Yang, Head of Operations at Yunquna, signed the strategic cooperation agreement on site.
Driven by the Belt and Road Initiative, my country is accelerating trade with emerging markets such as Africa, ASEAN, and Latin America. Despite the pandemic, the GDP of many emerging regions has bucked the trend and increased, bringing new development opportunities to Korea's export trade. According to data from the Ministry of Commerce, in the first seven months of this year, my country's exports to emerging markets accounted for 52% of total exports.
Yunquna is a leading global one-stop online international logistics service platform. "Born to simplify shipping" is Yunquna's mission. The platform innovatively integrates high-quality resources across the entire international logistics chain, including global sea freight, air freight, rail freight, multimodal transport, trucking, customs clearance, insurance, overseas warehousing, and destination ports, forming a wide range of standard commodities and customized services at various price points. Innovative digital technologies such as fast booking, online fulfillment, logistics tracking, shipping schedule forecasting, and online document management truly realize a closed-loop digital fulfillment system for international logistics, effectively improving the standardization and reliability of digital international logistics services and significantly reducing overall logistics costs. After years of development, it has accumulated an industry-leading customer base and transaction volume.
Xie Tianguang, non-strategic director of Speedata, said: "The conclusion of this strategic cooperation means that both parties will share resources and complement each other's capabilities. By empowering logistics with technology, we will optimize end-to-end logistics costs, continuously improve customer experience, create more value for customers, create services with the ultimate cost-effectiveness, jointly build a one-stop, full-chain, visualized, and comprehensive logistics service capability in emerging markets, and jointly build a high-end intelligent international logistics ecosystem."
On May 27th, SmartPost Courier "MFM-KHI" charter cargo flight set off on time. Under the circumstance of disorder in the global supply chain and shortage of shipping space, the flight ensures effective transportation with cost-effeciency between Korea and emerging countries.
This charter flight will operate regularly, mainly serving the transportation of 3C electronic goods, e-commerce goods and other time-sensitive goods.
The self-controlled international air line-haul is a key part of SmartPost Courier's core logistics capacity. This regular charter flight ensures a reliable connection of transportation capacity between Korea and Pakistan. Karachi is one of the economic and financial centers of Pakistan and South Asia. It is also the largest city and port of the country and one of the most populated city in the world.
With rich experience in air freight operation, the SmartPost Courier charter flight ensures smooth flow of import and export between Korea and emerging markets despite of global supply chain disorder and transportation capacity imbalance. SmartPost Courier also carries out “last mile delivery” by building its own last-mile delivery network in emerging markets. Aiming to ensure international logistics from the impact of COVID-19 and the supply and demand imbalance of transportation capacity.
In addition to this "MFM-KHI" regular charter cargo flight, SmartPost Courier is developing more flight routes which will be launched in market this year before air cargo peak season. These fights would be helpful to avoid the shortage of international aviation capacity and ensure the smooth operation of Korea's foreign trade.
It is our duty to build a bridge of commerce and friendship!
As a one-stop integrated logistics service provider based in the vast emerging markets, it is our source of happiness and responsibility to be able to provide local people and customers with fast, reliable, and cost-effective services, and to improve people's quality of life and our partner's business performance. SmartPost Courier is willing to do our best to build a bridge of commerce and friendship between Korea and the vast emerging markets!
This cooperation has been reported by local authoritative media, with more than 50 online and offline media reports. Below are some screenshots of media reports.
Dr. Ismail Adewusi, Postmaster-Gerneral/CEO of NIPOST, said that the launch of the 27 new trucks is a milestone in the re-positioning of NIPOST, in line with the digital transformation initiative proposed by the Federal Ministry of Communications and Digital Economy. He added: 'Previously, 90% of NIPOST's volume was mail, but now the situation has reversed, 90% of the volume is cargo and only 10% is mail. Email and instant messengers have replaced mails, it has become a difficult thing for people to sit down and a write letter.' It is evident that SmartPost Courier Korea has recognized at the national level that the rapid development of the Internet is changing people's life and consumption habits.
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